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Development Strategy

JSC Bank CenterCredit Development Strategy until 2030

Our main goal is to become the leading Bank for local and international customer transactions within the partner ecosystem by 2030

Mission: We provide smart and quick solutions with the care for our customers and establishing long-term partnership relations in the international market

Vision: BCC is a reliable Bank with responsible attitude towards its customers, partners and the environment

Focus: Customers, Efficiency, Digitalization

Human capital is the basis of the Bank's customer loyalty 

Our Corporate Values: Integrity. Expertise. Promptness. Friendliness.

Strategic Objectives:

  • Increase the existing customers’ activity and loyalty to the Bank
  • Maintain leading positions in terms of profitability indicators and significantly improve business performance indicators  
  • Ensure a competitive level of digitalization: both internal and external

Key Priorities of the Bank's Development Strategy until 2030:

  • Maximize the level of customer service and convenience
  • Focus on providing services to SME segment
  • Improve customer loyalty, including through mass media and information platforms
  • Digitalization: implementation of MPaaS and BaaS technologies, digitizing the customer experience (channels, website, mobile app)
  • Provide efficient seamless customer service
  • Improve process efficiency driven by cost reduction and integration of ESG into the Bank’s long-term growth strategy  
  • Build the safest digital Bank
  • Improve process automation
  • Maximize coverage of the Bank processes with AI technologies
  • Research and application of digital currencies and tokenization
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