Services for FEA
An ideal set of tools for business operating abroad
New Service
Video Banking for FEA Issues
Special Winter Offer for Companies Engaged in Foreign Economic Activities:
Take advantage of additional preferential services when opening an account with Bank CenterCredit and subscribing to the “Optimal+” or “Premium” service packages. Enjoy the following complimentary services for 3 months:
• Free registration of a foreign exchange contract;
• Free currency conversion at preferential rates;
• Free foreign currency transfers: 15 transfers per month with the “Optimal+” package and 20 transfers per month with the “Premium” package.
The promotion is valid for all clients who open an account and subscribe to the above-mentioned service packages from December 18, 2024, to February 28, 2025.
Comprehensive solution for FEA
- Contract verification before transaction
- Verification of the RF counterparty
- Dedicated customer support line for foreign currency control at 605, ext. 1
- Individual assistance from a personal manager
- Make one-click transactions
- 25 currency pairs
- Personal rate and pending order
- Fast currency payments with the ability to track the payment status
- Simple and convenient payment processing in bcc business
- Wide range of currencies for settlements
Support for FEA transactions
Register foreign exchange contracts, confidently make mutual settlements
with your counterparties and get currency returns on registered contracts
Service for preliminary verification of a counterparty, fund recipient's/sender's bank, as well as FEACN code for sanction restrictions
The service allows you to significantly save time, and most importantly, minimize risks of planned transaction
Comprehensive reliability check of counterparties
Due diligence (improved security)
Minimization of bad debts
Saving time on Internet searching for information about the counterparty
Ease of use
High speed of payment processing worldwide
Instant payment status check at any stage
Dedicated currency control line at the Call Center - 605, extention 1
Remote personal manager on foreign trade issues
- Trades at exchange rates with a minimum spread
- Possibility to get a personal rate online
- Direct cross rates between two currencies (25 currency pairs)
- Real-time rates update
- Online converter for viewing exchange rates without authorization in the mobile application
- Pending order - currency conversion at a personal rate
Transparent rates for business
| Rate | Free | Optimal+ | Premium | Ultra |
| Assignment/renewal of the contract’s account number. Acceptance of additions/changes to a contract with an account number via the bcc business application | Standard rate | Free | Free | Free |
| Checking and accepting foreign exchange contract without assigning an account number via the bcc business application | Standard rate | Free | Free | Free |
| Providing a certificate of cash and goods flow under a foreign exchange contract when submitting an application via the bcc business application | Free | Free | Free | Free |
| Currency conversion | Free | Free | Free | Free |
| OUR transfer, except for currencies of CIS countries and yuan. The sender pays fees of all banks (including the sender's bank) in a separate amount, there are no deductions from the transfer amount, VAT free. | 0,3% min 20 000 ₸, max 134 000 ₸ | 0,3% min 15 000 ₸, max 120 000 ₸ | 0,2% min 12 000 ₸, max 100 000 ₸ | 25 payments (incl. RUB and CNY) - 0 ₸, further - 0,15% min 8 000 ₸, max 90 000 ₸ |
| Foreign exchange operations (in CNY - from 09:00 to 14:30 (Almaty time) | 0,3% min 15 000 ₸, max 134 000 ₸ | 0,25% min 8 000 ₸, max 120 000 ₸ | 0,17 % min 7 000 ₸, max 100 000 ₸ | 25 payments (incl. other currencies) - 0 ₸, further - 0,15% min 7 000 ₸, max 90 000 ₸ |
Frequently asked questions
If the contract amount on the date of its conclusion exceeds USD 50,000 (contract currency equivalent), it is necessary to obtain an account number (AN). In addition, if the contract amount is not specified in the foreign exchange contract for export or import on the date of its conclusion, such a contract is also considered as a contract subject to accounting registration.
Under a foreign exchange contract subject to accounting registration, currency transactions are made only if there is an assigned accounting number (AN). Legal entities — residents and non-residents must provide documents if the transaction amount exceeds USD 10,000 (payment currency equivalent). Individuals and legal entities - non-residents, when conducting a currency transaction in an amount not exceeding USD 10,000 (payment currency equivalent), can conduct the transaction without providing documents. Legal entities - residents, when conducting a transaction for an amount not exceeding USD 10,000 (payment currency equivalent), may conduct transactions without providing documents if they have a supporting record stating that this payment and (or) money transfer is not related to the execution of a foreign exchange contract that requires the AN.
Foreign exchange control documents must be sent to the following email: vk_doc@bcc.kz
To get a copy of the contract with an assigned account number in the BCC Business (web/mobile) system, go to: Foreign exchange control (with/without AN) — Application for a foreign exchange contract — Select the required contract — Attached files tab — Download document.
When transferring from another bank, a new account number is not assigned to the foreign exchange contract for export or import. The client submits to Bank CenterCredit: Application for acceptance of a foreign exchange contract with an assigned account number for export or import to Foreign Exchange Control as per the Appendix 3 to the RoK Law on Export-Import Foreign Exchange Control Rules No. 78; Original or a copy of the foreign exchange contract for export or import with a note on assignment of the AN by the previous bank Bank CenterCredit, within 3 working days from the date of receipt of the application and the contract, sends a request to the previous bank for information on fulfillment of obligations under the foreign exchange contract, until which it does not make payments/transfers under the foreign exchange contract. The previous bank, within 3 working days from the date of receipt of the request, removes registration of the foreign exchange contract (without client's application for removal and consent) and sends information on fulfillment of obligations to Bank CenterCredit.
The repatriation period is the period for the performance of obligations by the counterparty to the exporter or importer under the foreign exchange contract. The repatriation period is calculated independently by the exporter or importer, based on the terms of performance of obligations by parties under the foreign exchange contract, and is the period of time between: The export date and the date of receipt of currency as payment for export; The date of payment/money transfer for import and the date of unused advance payment refund for import in case of non-fulfillment/incomplete fulfillment of obligations by the non-resident; The date of payment/money transfer for import and the date of import (delivery of goods, provision of services, performance of work) in the absence of terms for unused advance payment refund in the foreign exchange contract for import.
Foreign trade banking services for individual entrepreneurs and legal entities in Kazakhstan include currency control. This refers to the bank's monitoring of transactions conducted with foreign counterparties. The purpose of this service is to verify the legality of payments and the validity of transactions. The bank reports the results to the regulator – the National Bank.
Key Features
Currency control is performed when foreign economic activity transactions exceed $10,000. Not only payments but also loans for conducting export or import deals, investments, and financial loans are subject to oversight. Additionally, securities entering the territory of Kazakhstan are monitored.
A currency control line is included in all foreign trade service packages of CenterCredit Bank. For more detailed information, you can call the short number 605.
Отделения и банкоматы
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Accessibility for persons with disabilities
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Пандус не требуется
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Кнопка вызова помощи
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Тактильная плитка
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Желтые круги
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Звуковой маяк
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Мнемосхема
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Заниженная касса
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Адаптированный санузел
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Банкомат с наклейками шрифта Брайля
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Парковка
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Пандус
-Select the appropriate card you want.
-Choose “Actions” -> “Settings” -> “Change PIN”.
Create a new PIN and confirm it with the SMS code.
Send an SMS to the short number 505 with the following text:
PIN (or epin) + the last 4 digits of the card number
RUB denominations: 5, 10, 50, 100, 200, 500, 1,000, 2,000, 5,000
USD denominations: 1, 2, 5, 10, 20, 50, 100
CNY denominations: 1, 5, 10, 20, 50, 100
At the information-payment terminal you need to select the transaction on the main screen and enter IIN or BIN.
At the automated deposit machine, you need to select the transaction on the main screen and enter IIN or BIN or use card similarly to the ATM.
2. When authorized using a card, there is no limit on the amount, but The limit depends on the ATM model. The ATM can accept cash in bundles of 40 to 200 notes per transaction; the limit is shown on the screen during the transaction.
2. Depending on the model of the ATM can dispense cash in bundles of 40 to 200 notes..
2. For Bank CenterCredit cards – the fees for ATM withdrawal services are available on the bank’s website in the “Tariff rates” section.
1. Select the appropriate card on the main screen.
2. Select “Actions” and then “Card settings.”
3. Select “Change PIN.”
4. Enter a new PIN and confirm it with the SMS code.
1. If the ATM is installed outside the bank branch -block the card via the mobile app and contact our call center at 505 (for individuals) or 605 (for legal entities).
2.If the ATM is installed in the bank branch– visit the bank branch within working hours and present your identity card.
Important: The card is issued only to its owner upon verification of your card and identity card.
2. Select the currency for the top-up.
3. Select the account to top up.
4. Insert cash according to the on-screen instructions.
5. Take a picture of the receipt.
2.Enter your IIN and select the exchange option.
3. Review the exchange terms.
4.Insert cash into the bill acceptor.
5. Review the transaction details and the amount to be disbursed.
6.Select the method to receive change (card or enter phone number).
7.Receive the purchased currency.
8. Take a picture of the receipt on the screen.
2. Select “Cash withdrawals.”
3. Enter your PIN.
4. Specify the amount.
5. Take a picture of the receipt.
(Note: The rate may change during the transaction.)
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