Cash Collection Services: What They Are and Why Your Business Needs Them

Businesses that handle cash frequently need to deposit funds into a bank. However, transporting large sums of money can be risky. Cash collection services ensure secure transportation and help maintain the safety of your financial assets.

What Is Cash Collection?

Simply put, cash collection in Kazakhstan refers to the secure transportation of cash to a bank, after which the funds are credited to the entrepreneur’s current account. CIT services are not limited to transporting cash — they are also used for transporting valuable documents, jewelry, and other high-value items.

How Is Cash Collected?

• CIT officers arrive in an armored vehicle at the office (point of sale or other agreed location) at the specified time.

• A cashier hands over sealed cash bags, along with accompanying documents.

• The CIT team loads the bags into the vehicle and delivers them to the bank.

• Bank staff count the money and check for counterfeit bills. If all notes are genuine and match the declared amount, the funds are credited to the company’s account.

What Problems Does Cash Collection Solve?

• Reduces risks related to storing large sums of money.
• Simplifies income and expense accounting — as cash is counted at the bank.
• Enables quick account replenishment — no delays with salary payments, taxes, or other operations.
• Collects cash from vending machines.
• Transports money from the bank to the business in urgent cases (e.g. for credit funds).
• Moves cash between company branches.

Requirements for Conducting Cash Collection

Cash collection is performed using special armored vehicles equipped with secure door locking systems and bulletproof windows. The vehicles have reinforced suspension to handle heavy loads (the weight of the armored body, people, and valuables). A communication device is mounted near the driver. According to regulations, drivers must not stop, open doors, exit the vehicle, or interact with others along the route. If stopped by law enforcement, communication happens via intercom.

CIT officers always work in teams — typically a driver and several armed personnel. They wear bulletproof vests and use radios for communication. The service strictly adheres to rules, including not deviating from the set route.

Businesses must also meet certain conditions:

• Provide direct access for CIT vehicles to the main or rear entrance.
• Allow unobstructed movement of CIT officers inside the premises, accompanied by a guard or authorized employee.
• Ensure proper lighting from the entrance to the cashier's area.
• Provide a secure room for cash handover (lockable from the inside). If not available, the store should temporarily close during handover.

These requirements are legally mandated and are also outlined in the CIT service contract.

Types of Cash Collection

The described process applies when working with a licensed CIT service or a bank where the business has an account.

For example, Bank CenterCredit offers CIT services: delivering and safeguarding valuables and assisting responsible staff. The bank offers flexible scheduling and insures transported assets to reduce risks.

Another type is self-collection, where the business owner delivers the cash to the bank themselves or deposits funds via business cards at self-service terminals. This is suitable when working with small amounts.

Cash collection services ensure secure transportation of assets and prompt account crediting. It helps businesses use their time efficiently — the responsible person doesn’t have to visit the bank, and the entire handover process takes about 10 minutes.

This article has been translated from its original language using neural network-based translation technology.