Phone and Internet fraud cases are increasing in Kazakhstan. To protect yourself and your finances, it is important to follow basic security rules: verify information only through official sources, do not fulfill requests from strangers over the phone or online, use strong passwords and two-factor authentication, and regularly update apps and your gadgets’ system.
If you get scammed, immediately contact the police by calling 102 or via qamqor.gov.kz website in the “File a police report” section. You should also block your card through your banking app or by contacting your Bank’s Call Center. Additionally, you can call the unified helpline at 116.
Fraudsters often pose as employees of banks, police, or other organizations, send fake messages on behalf of government services and stores, create fake online stores, and offer “profitable investments”. Please remember: the official authorities never request codes, passwords, or conduct investigations over the phone.
You can learn more about new fraud schemes on the official Instagram page of the Cybercrime Counteraction Department (@cybercrime.kz).
How to protect yourself from scammers, learn more at the link