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KoronaPay
Instant transfers: send and receive money
funds within minutes.
Wide network: over 200 countries and regions worldwide,
with the ability to send and receive at any outlet.
Western union
Accessibility and speed: transfers worldwide
with cash pick-up in more than 200 countries.
Multiple channels: send via website, mobile
app or at a branch.
SWIFT transfers
International transfers: a reliable system for transferring
large sums of money between banks around the world.
Safety and transparency: high standards
of safety and tracking of every step of the transfer.
The technical possibilities of modern banks make it possible to transfer money to any country in the world quickly and with a minimum package of documents. For example, you can send money to relatives and friends, or pay for goods and services with companies, including foreign ones, through CenterCredit Bank.
KoronaPay
The service allows you to transfer money not only to CIS countries, but also to Vietnam and Thailand, Turkey, Korea and China, Cyprus, Israel and others. One of the key advantages of Zolotaya Korona is convenience. Money transfers for individuals require only the recipient's full name, country and city. The recipient selects himself/herself the specific point where the money can be picked up - the service has more than 30,000 points around the world.
The sent funds are available to the addressee in a couple of seconds. And you will be able to track the status of the transfer at any time on the service's website. Please note that it is possible to transfer money via the Internet on the site.
You should know that money transfers by Zolotaya Korona in Kazakhstan and CIS countries provide for a minimum fee. But if you send currency with conversion, there is a special rate: 0%.
Western Union
CenterCredit Bank is the first bank in Kazakhstan that has partnered with the American company Western Union. The service is designed to send money between individuals worldwide (more than 245,000 points in 200 countries), but also offers transfer services to legal entities (Quick Pay payments).
The benefits of Western Union include efficiency and maximum security. For example, when you send money, you receive a unique code from a bank employee, which you give to the addressee. In order to collect the money, the addressee needs to name this code and show his passport. The maximum amount of one transfer reaches $7,300. In Kazakhstan it is possible to send and receive money both in dollars and in tenge.
SWIFT-transfers
If you need to send a bank transfer to a legal entity (for example, to pay for the services of an agency or university tuition), you can use the SWIFT system. With such transactions, it is important to have a document that serves as the basis for payment (invoice, sales contract, training contract), as well as to know the bank's details (first of all, its SWIFT code). The system allows you to transfer money to any bank located in any country in the world. Other benefits include no limits on the amount and a multi-level security system.
Please fill out the online application form to consult on the service. You can also contact the Bank's managers by phone 505, via email, Telegram or WhatsApp messengers.
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Тараз Алматы Астана Актау Актобе Атырау Кызылорда Кокшетау Костанай Павлодар Петропавловск Семей Уральск Усть-Каменогорск Шымкент Жезказган Караганда Талдыкорган Жетысу Абай Аксай Аксу Aksukent Алтай Аральск Atameken Ashibulak Аягоз Baiserke Balpyk bi Балхаш Batyr Belousovka Bestobe Boralday Есик Zhanakonys Жанаозен Zhanatas Жаркент Zholymbet Zavodskoy Зайсан Kazaly Karasu Karatau Каскелен Kengir Kokterek Конаев Кордай Косшы Kulan Кульсары Курчатов Мангистау Mankent Мерке Novoishimskoe Риддер Рудный Сарыагаш Сатпаев Sekisovka Степногорск Талгар Текели Темиртау Туркестан Узынагаш Урджар Шемонаиха Шиели Шу Щучинск Экибастуз Жетысай Алгабас Айтеке би Хоргос Бейбарыс Хромтау Шахтинск Тобол Жанаарка Жанакорган Borovoe Irgeli Отеген-Батыр Отеген Батыр Michurino Tobyl Karabulak Бесагаш Alatau (Zhetygen) Kargaly Zarechny Mangystau Shubar Saran Burabay Makinsk Aral Sairam Balyk Asa Menovnoy Kassym Kaysenov Beskol
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Частые вопросы
Kazakh, Russian, English.
No, you can set your PIN through the mobile app:
-Select the appropriate card you want.
-Choose “Actions” -> “Settings” -> “Change PIN”.
Create a new PIN and confirm it with the SMS code.
Send an SMS to the short number 505 with the following text:
PIN (or epin) + the last 4 digits of the card number
-Select the appropriate card you want.
-Choose “Actions” -> “Settings” -> “Change PIN”.
Create a new PIN and confirm it with the SMS code.
Send an SMS to the short number 505 with the following text:
PIN (or epin) + the last 4 digits of the card number
ATMs are available at each bank branch and also outside branches. The full list of ATMs by cities in Kazakhstan can be found on the bank’s website in the “ATMs and Branches” section
You can also find this information in the mobile app or on the website bcc.kz in the “ATMs and Branches” section.
The language selection menu is located in the upper right corner on the main screen of the ATM, and at the top of the screen on the Information and Payment Terminal and the Automated Deposit Machines.
KZT denominations: 500, 1,000, 2,000, 5,000, 10,000, 20,000
RUB denominations: 5, 10, 50, 100, 200, 500, 1,000, 2,000, 5,000
USD denominations: 1, 2, 5, 10, 20, 50, 100
CNY denominations: 1, 5, 10, 20, 50, 100
RUB denominations: 5, 10, 50, 100, 200, 500, 1,000, 2,000, 5,000
USD denominations: 1, 2, 5, 10, 20, 50, 100
CNY denominations: 1, 5, 10, 20, 50, 100
Supports payment cards issued by MasterCard, VISA, and China UnionPay
When depositing money, ensure that there are no folded banknotes, coins, rubber bands, paper clips, clamps, or other foreign objects among the cash, and that the number of bills in the stack does not exceed the amount shown on the device screen during the transaction.
If the ATM has a contactless reader (NFC) and your card displays the wave symbol, you can simply tap your card, smartphone, or watch on the contactless reader to easily deposit or withdraw cash without inserting the machine.
ATMs will start accepting new banknotes within 3 to 9 months — as soon as ATM manufacturers update their firmware.
ATMs (Automated Teller Machines), Information and Payment Terminals (IPTs), Automated Deposit Machines (ADMs).
Before starting a transaction, check IPT/ADM/ATM for any unusual devices or hidden cameras. If anything looks suspicious or damaged, it is better not to use that machine. When entering your PIN, cover the keypad with your hand or bag to prevent others from seeing your code. Do not get distracted or walk away from the ATM until the transaction is fully completed. If you notice anything suspicious, immediately report it to the bank’s call center.
Yes, you need to tap your card, smartphone, or watch on the contactless reader, or insert the card into the cardreader, enter your PIN, and select “Check balance” from the menu.
You can withdraw cash, top up accounts and deposits, exchange cash currency, repay loans; check balances, and receive a payslip (available for payroll programs). A list of locations of multi-currency ATMs is available on the bank’s website in the “ATMs and Branches” section.
KZT, RUB, USD, CNY (A list of locations of multi-currency ATMs is available on the bank’s website in the “ATMs and Branches” section).
You can top up accounts and deposits in KZT, repay loans, and pay for providers’ services.
Legal entities can perform self-cash collection, and top up cards, accounts, and deposits in KZT.
After completing the transaction, an electronic receipt will be displayed on the ATM screen — it can be photographed or printed
Cash withdrawals and currency exchange services are available at the ATM for customers of other banks.
Funds are credited to the account immediately.
If an e-wallet is installed on your smartphone, you need to tap your smartphone or smartwatch on the contactless reader to start the transaction.
To withdraw money from a current account, please visit a bank branch. To withdraw money from a card, you should first apply for and activate your payment card.
No, cash withdrawals are available at ATMs of any other bank. You can find information about the fees for ATM withdrawal services on the bank’s bcc.kz website in the “Tariff rates” section.
To do this, you need to transfer funds from the deposit to the card in the app, then withdraw cash from the card using an ATM.
You can pay monthly loan installments, make partial early repayments, and fully repay your loan early via the bank’s ATMs and information-payment terminals.
ATMs support cash deposits in bundles and, depending on the model, can accept from 40 to 200 banknotes at once. The limit is displayed on the device screen during the transaction. Information and payment terminals accept cash one banknote at a time. Automated deposit machines function as bill counters and allow incremental cash deposits in bundles.
There are 2 ways of authorization at the ATM: 1. Via card (if you insert a card into the machine or attach a card, smartphone or watch to the contactless reader). In this case, it is possible to withdraw cash from the card and top up the card, account, deposit, repay a loan, view the balance, and receive a payslip (available for payroll programs). 2.By entering IIN or BIN (if you select the transaction on the main screen). When authorized via IIN, card, account, deposit top-ups, and loan repayment are available.
At the information-payment terminal you need to select the transaction on the main screen and enter IIN or BIN.
At the automated deposit machine, you need to select the transaction on the main screen and enter IIN or BIN or use card similarly to the ATM.
At the information-payment terminal you need to select the transaction on the main screen and enter IIN or BIN.
At the automated deposit machine, you need to select the transaction on the main screen and enter IIN or BIN or use card similarly to the ATM.
You can find information about fees for transactions at ATMs, terminals, and deposit machines on the website bcc.kz in the “Tariff rates” section
1.When authorized via IIN or BIN, the limit is no more than KZT 500,000 per transaction.
2. When authorized using a card, there is no limit on the amount, but The limit depends on the ATM model. The ATM can accept cash in bundles of 40 to 200 notes per transaction; the limit is shown on the screen during the transaction.
2. When authorized using a card, there is no limit on the amount, but The limit depends on the ATM model. The ATM can accept cash in bundles of 40 to 200 notes per transaction; the limit is shown on the screen during the transaction.
1.The withdrawal limit depends on the type of card and the set limits.
2. Depending on the model of the ATM can dispense cash in bundles of 40 to 200 notes..
2. Depending on the model of the ATM can dispense cash in bundles of 40 to 200 notes..
1. For cards issued by other banks – a commission fee may be charged according to the fees for services of the issuing bank.
2. For Bank CenterCredit cards – the fees for ATM withdrawal services are available on the bank’s website in the “Tariff rates” section.
2. For Bank CenterCredit cards – the fees for ATM withdrawal services are available on the bank’s website in the “Tariff rates” section.
In this case, to begin the transaction, you need to insert the card into the card reader.
You can request a duplicate receipt at a bank branch.
You can set a new PIN in the mobile app:
1. Select the appropriate card on the main screen.
2. Select “Actions” and then “Card settings.”
3. Select “Change PIN.”
4. Enter a new PIN and confirm it with the SMS code.
1. Select the appropriate card on the main screen.
2. Select “Actions” and then “Card settings.”
3. Select “Change PIN.”
4. Enter a new PIN and confirm it with the SMS code.
To request a refund, please contact our call center at 505 (for individuals) or 605 (for legal entities).
Please contact our call center at 505 (for individuals) or 605 (for legal entities)
Please contact our call center at 505 (for individuals) or 605 (for legal entities)
The card may have been inserted incorrectly, or the chip or magnetic stripe may be damaged. We recommend using the ATM’s contactless reader for authorization.
1. If the ATM is installed outside the bank branch -block the card via the mobile app and contact our call center at 505 (for individuals) or 605 (for legal entities).
2.If the ATM is installed in the bank branch– visit the bank branch within working hours and present your identity card.
Important: The card is issued only to its owner upon verification of your card and identity card.
1. Enter your IIN or insert/tap your card, smartphone, or smartwatch on the contactless reader.
2. Select the currency for the top-up.
3. Select the account to top up.
4. Insert cash according to the on-screen instructions.
5. Take a picture of the receipt.
2. Select the currency for the top-up.
3. Select the account to top up.
4. Insert cash according to the on-screen instructions.
5. Take a picture of the receipt.
A list of multi-currency ATM addresses is available on the bank’s website in the “ATMs and Branches” section
1.On the main ATM screen, select “Currency Exchange.”
2.Enter your IIN and select the exchange option.
3. Review the exchange terms.
4.Insert cash into the bill acceptor.
5. Review the transaction details and the amount to be disbursed.
6.Select the method to receive change (card or enter phone number).
7.Receive the purchased currency.
8. Take a picture of the receipt on the screen.
2.Enter your IIN and select the exchange option.
3. Review the exchange terms.
4.Insert cash into the bill acceptor.
5. Review the transaction details and the amount to be disbursed.
6.Select the method to receive change (card or enter phone number).
7.Receive the purchased currency.
8. Take a picture of the receipt on the screen.
1. Insert or tap your card, smartphone, or smartwatch on the contactless reader.
2. Select “Cash withdrawals.”
3. Enter your PIN.
4. Specify the amount.
5. Take a picture of the receipt.
2. Select “Cash withdrawals.”
3. Enter your PIN.
4. Specify the amount.
5. Take a picture of the receipt.
To exchange cash currency, you should enter your IIN on the ATM screen.
App exchange rate
The exchange rates are displayed on the ATM’s main screen.
(Note: The rate may change during the transaction.)
(Note: The rate may change during the transaction.)
Yes, entering your IIN is sufficient for currency exchange.
Mon-Sat 09:00-20:00, the service is unavailable on public holidays.
Up to KZT 500,000 or the equivalent amount in foreign currency per transaction.
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Чат с банком
Виртуальный помощник
Автоматический чат-бот
Это чат с виртуальным помощником. Пожалуйста, не указывайте ИИН, номер карты или SMS-коды.
Бот-помощник
Системное оповещение
Обнаружены персональные данные
Сообщение не отправлено, так как содержит личную информацию — например, номер карты, ИИН и т. д. Пожалуйста, отправьте запрос без персональных данных.
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