Beware of Scammers Posing As Debt Collectors!
Bank CenterCredit warns about calls from unknown persons (in most cases, voice bots) posing as bank employees. They inform that you have an overdue loan debt, and that the debt has been transferred to a collection agency. Such calls are received even by those Kazakhstani citizens who do not have an existing loan.
A few days later, a second call is received from another phone number, purporting to be from a collection agency that has been assigned a loan from the Bank. At this stage, scammers try to extort money or obtain personal data in several ways.
How to protect yourself from fraud:
Never share your personal data with anyone: full bank card number, PIN, expiration date, login and password to sign in to your personal area in the mobile app, SMS codes to confirm transactions, etc.
If you receive a suspicious call, hang up and contact Bank CenterCredit at 505 (free to call from mobile phone) to get official information. This is the most reliable way to avoid fraud.