Other
Certification Authority
Current Account Opening
UAPF
Google pay
Beware of scammers!
Exchange Rates
Information Security
Bad Debts
Borrower's Liability
Post-Loan Servicing for individual loans
Application for existing loans to individuals
Limits on Card Transactions
Self-service machines - questions and answers
Mobile application bcc.kz
bcc startUps
Career
Loans
Growing business
Credit Limit on Account
Business Loan
StartUp Business
Auto Leasing for IEs
Finance Lease
Online lending for IEs
Renewable credit line
Business Capital
Business Partner
Factoring
Purchase Order Financing
Distributor Financing
Overdraft
Letters of Credit and Trade Financing
Payment Guarantees
Unsecured Payment Guarantees
Tender Guarantees
Online Bank Guarantee Verification
Информация
CAR LOANS
Used cars from car dealerships
Private-Party Used Car Loans
Loan for buying a new car in the car dealership
Instalment Plan
bcc smart
Safety
Deposit Insurance
Current accounts
National Fund for Children
Valuables storage
Safe Deposit Box Services
Investments
Investments in bcc.kz
ㅤ
Certification Authority
Current Account Opening
UAPF
Google pay
Beware of scammers!
Exchange Rates
Information Security
Bad Debts
Borrower's Liability
ㅤㅤ
Post-Loan Servicing for individual loans
Application for existing loans to individuals
Limits on Card Transactions
Self-service machines - questions and answers
Mobile application bcc.kz
bcc startUps
ㅤ
Career
Support
Bank's Mobile App
Deposits for individuals
High rate
Rakhmet deposit
The best rate at our Bank. No replenishment and withdrawal allowed. Deposit amount starts from KZT 500,000/USD 1,000
13,10 - 17,00% (AEIR 13,90 - 18,40%)
up to 18,40%
The interest rate
3, 6, 12 months
Deposit period
KZT, USD
Deposit currency
Customer choice
Chempion deposit
Monthly interest payment. Replenishment and withdrawal allowed without limitations.
Affordable amount to start saving
8,70 - 14,50% (AEIR 9,10 - 15,50%)
up to 15.50%
The interest rate
6, 13, 24 months
Deposit period
KZT, USD, RUB, EUR
Deposit currency
Moya Tsel deposit
4 ways of auto replenishment. Opening a deposit online from ₸1 via bcc.kz app.
14 - 18,40% (AEIR 14,90 - 20,00%)
up to 20,00%
The interest rate
3, 6, 12 months
Deposit period
KZT
Deposit currency
Your deposit is insured by KDIF
Be sure that your savings are protected
Find out how much money you will earn on your deposit
Our Offer
Deposit Rate
AEIR
Amount at maturity
Премия государства
Из них вознаграждение
Our Offer
Deposit Rate
AEIR
Amount at maturity
Премия государства
Из них вознаграждение
Bank on the map
Тараз Алматы Астана Актау Актобе Атырау Кызылорда Кокшетау Костанай Павлодар Петропавловск Семей Уральск Усть-Каменогорск Шымкент Жезказган Караганда Талдыкорган Jetisý Абай Аксай Аксу Aksukent Алтай Аральск Atameken Ashibulak Аягоз Baiserke Balpyk bi Балхаш Batyr Belousovka Bestobe Boralday Есик Zhanakonys Жанаозен Zhanatas Жаркент Zholymbet Zavodskoy Зайсан Kazaly Qarasu Karatau Каскелен Kengir Kokterek Конаев Кордай Косшы Kulan Кульсары Курчатов Мангистау Mankent Мерке Novoishimskoe Риддер Рудный Сарыагаш Сатпаев Sekisovka Степногорск Талгар Текели Темиртау Туркестан Узынагаш Урджар Шемонаиха Шиели Шу Щучинск Экибастуз Жетысай Алгабас Айтеке би Хоргос Бейбарыс Хромтау Шахтинск Тобол Жанаарка Жанакорган Borovoe Irgeli Отеген-Батыр Отеген Батыр Michurino Tobyl Karabulak Бесагаш Alatau (Zhetygen) Kargaly Zarechny Mangystau Shubar Saran Burabay Makinsk Aral Sairam Balyk Asa Menovnoy Kassym Kaysenov Beskol Tuzdybastau Panfilov Baiterek Shubarqudyk Кandyaghash Erkinqala Shalgaly Zarechnyi Terenözek Bulaevo Birlik Myrzakent Kentau Kalbatau Otenai Zashagan Glubokoe Tavricheskoe
Show on map
Show as a list
Filter
City Selection
Nothing found
Address
Service
For individuals
VIP for individuals
For corporate customers
VIP for corporate customers
Persons with disabilities
Services
Business hours
Accessibility for persons with disabilities
-
Accessibility for persons with disabilities
-
Пандус не требуется
-
Кнопка вызова помощи
-
Тактильная плитка
-
Желтые круги
-
Звуковой маяк
-
Мнемосхема
-
Заниженная касса
-
Адаптированный санузел
-
Банкомат с наклейками шрифта Брайля
-
Парковка
-
Пандус
Found:
Found:
Частые вопросы
Kazakh, Russian, English.
No, you can set your PIN through the mobile app:
-Select the appropriate card you want.
-Choose “Actions” -> “Settings” -> “Change PIN”.
Create a new PIN and confirm it with the SMS code.
Send an SMS to the short number 505 with the following text:
PIN (or epin) + the last 4 digits of the card number
-Select the appropriate card you want.
-Choose “Actions” -> “Settings” -> “Change PIN”.
Create a new PIN and confirm it with the SMS code.
Send an SMS to the short number 505 with the following text:
PIN (or epin) + the last 4 digits of the card number
ATMs are available at each bank branch and also outside branches. The full list of ATMs by cities in Kazakhstan can be found on the bank’s website in the “ATMs and Branches” section
You can also find this information in the mobile app or on the website bcc.kz in the “ATMs and Branches” section.
The language selection menu is located in the upper right corner on the main screen of the ATM, and at the top of the screen on the Information and Payment Terminal and the Automated Deposit Machines.
KZT denominations: 500, 1,000, 2,000, 5,000, 10,000, 20,000
RUB denominations: 5, 10, 50, 100, 200, 500, 1,000, 2,000, 5,000
USD denominations: 1, 2, 5, 10, 20, 50, 100
CNY denominations: 1, 5, 10, 20, 50, 100
RUB denominations: 5, 10, 50, 100, 200, 500, 1,000, 2,000, 5,000
USD denominations: 1, 2, 5, 10, 20, 50, 100
CNY denominations: 1, 5, 10, 20, 50, 100
Supports payment cards issued by MasterCard, VISA, and China UnionPay
When depositing money, ensure that there are no folded banknotes, coins, rubber bands, paper clips, clamps, or other foreign objects among the cash, and that the number of bills in the stack does not exceed the amount shown on the device screen during the transaction.
If the ATM has a contactless reader (NFC) and your card displays the wave symbol, you can simply tap your card, smartphone, or watch on the contactless reader to easily deposit or withdraw cash without inserting the machine.
ATMs will start accepting new banknotes within 3 to 9 months — as soon as ATM manufacturers update their firmware.
ATMs (Automated Teller Machines), Information and Payment Terminals (IPTs), Automated Deposit Machines (ADMs).
Before starting a transaction, check IPT/ADM/ATM for any unusual devices or hidden cameras. If anything looks suspicious or damaged, it is better not to use that machine. When entering your PIN, cover the keypad with your hand or bag to prevent others from seeing your code. Do not get distracted or walk away from the ATM until the transaction is fully completed. If you notice anything suspicious, immediately report it to the bank’s call center.
Yes, you need to tap your card, smartphone, or watch on the contactless reader, or insert the card into the cardreader, enter your PIN, and select “Check balance” from the menu.
You can withdraw cash, top up accounts and deposits, exchange cash currency, repay loans; check balances, and receive a payslip (available for payroll programs). A list of locations of multi-currency ATMs is available on the bank’s website in the “ATMs and Branches” section.
KZT, RUB, USD, CNY (A list of locations of multi-currency ATMs is available on the bank’s website in the “ATMs and Branches” section).
You can top up accounts and deposits in KZT, repay loans, and pay for providers’ services.
Legal entities can perform self-cash collection, and top up cards, accounts, and deposits in KZT.
After completing the transaction, an electronic receipt will be displayed on the ATM screen — it can be photographed or printed
Cash withdrawals and currency exchange services are available at the ATM for customers of other banks.
Funds are credited to the account immediately.
If an e-wallet is installed on your smartphone, you need to tap your smartphone or smartwatch on the contactless reader to start the transaction.
To withdraw money from a current account, please visit a bank branch. To withdraw money from a card, you should first apply for and activate your payment card.
No, cash withdrawals are available at ATMs of any other bank. You can find information about the fees for ATM withdrawal services on the bank’s bcc.kz website in the “Tariff rates” section.
To do this, you need to transfer funds from the deposit to the card in the app, then withdraw cash from the card using an ATM.
You can pay monthly loan installments, make partial early repayments, and fully repay your loan early via the bank’s ATMs and information-payment terminals.
ATMs support cash deposits in bundles and, depending on the model, can accept from 40 to 200 banknotes at once. The limit is displayed on the device screen during the transaction. Information and payment terminals accept cash one banknote at a time. Automated deposit machines function as bill counters and allow incremental cash deposits in bundles.
There are 2 ways of authorization at the ATM: 1. Via card (if you insert a card into the machine or attach a card, smartphone or watch to the contactless reader). In this case, it is possible to withdraw cash from the card and top up the card, account, deposit, repay a loan, view the balance, and receive a payslip (available for payroll programs). 2.By entering IIN or BIN (if you select the transaction on the main screen). When authorized via IIN, card, account, deposit top-ups, and loan repayment are available.
At the information-payment terminal you need to select the transaction on the main screen and enter IIN or BIN.
At the automated deposit machine, you need to select the transaction on the main screen and enter IIN or BIN or use card similarly to the ATM.
At the information-payment terminal you need to select the transaction on the main screen and enter IIN or BIN.
At the automated deposit machine, you need to select the transaction on the main screen and enter IIN or BIN or use card similarly to the ATM.
You can find information about fees for transactions at ATMs, terminals, and deposit machines on the website bcc.kz in the “Tariff rates” section
1.When authorized via IIN or BIN, the limit is no more than KZT 500,000 per transaction.
2. When authorized using a card, there is no limit on the amount, but The limit depends on the ATM model. The ATM can accept cash in bundles of 40 to 200 notes per transaction; the limit is shown on the screen during the transaction.
2. When authorized using a card, there is no limit on the amount, but The limit depends on the ATM model. The ATM can accept cash in bundles of 40 to 200 notes per transaction; the limit is shown on the screen during the transaction.
1.The withdrawal limit depends on the type of card and the set limits.
2. Depending on the model of the ATM can dispense cash in bundles of 40 to 200 notes..
2. Depending on the model of the ATM can dispense cash in bundles of 40 to 200 notes..
1. For cards issued by other banks – a commission fee may be charged according to the fees for services of the issuing bank.
2. For Bank CenterCredit cards – the fees for ATM withdrawal services are available on the bank’s website in the “Tariff rates” section.
2. For Bank CenterCredit cards – the fees for ATM withdrawal services are available on the bank’s website in the “Tariff rates” section.
In this case, to begin the transaction, you need to insert the card into the card reader.
You can request a duplicate receipt at a bank branch.
You can set a new PIN in the mobile app:
1. Select the appropriate card on the main screen.
2. Select “Actions” and then “Card settings.”
3. Select “Change PIN.”
4. Enter a new PIN and confirm it with the SMS code.
1. Select the appropriate card on the main screen.
2. Select “Actions” and then “Card settings.”
3. Select “Change PIN.”
4. Enter a new PIN and confirm it with the SMS code.
To request a refund, please contact our call center at 505 (for individuals) or 605 (for legal entities).
Please contact our call center at 505 (for individuals) or 605 (for legal entities)
Please contact our call center at 505 (for individuals) or 605 (for legal entities)
The card may have been inserted incorrectly, or the chip or magnetic stripe may be damaged. We recommend using the ATM’s contactless reader for authorization.
1. If the ATM is installed outside the bank branch -block the card via the mobile app and contact our call center at 505 (for individuals) or 605 (for legal entities).
2.If the ATM is installed in the bank branch– visit the bank branch within working hours and present your identity card.
Important: The card is issued only to its owner upon verification of your card and identity card.
1. Enter your IIN or insert/tap your card, smartphone, or smartwatch on the contactless reader.
2. Select the currency for the top-up.
3. Select the account to top up.
4. Insert cash according to the on-screen instructions.
5. Take a picture of the receipt.
2. Select the currency for the top-up.
3. Select the account to top up.
4. Insert cash according to the on-screen instructions.
5. Take a picture of the receipt.
A list of multi-currency ATM addresses is available on the bank’s website in the “ATMs and Branches” section
1.On the main ATM screen, select “Currency Exchange.”
2.Enter your IIN and select the exchange option.
3. Review the exchange terms.
4.Insert cash into the bill acceptor.
5. Review the transaction details and the amount to be disbursed.
6.Select the method to receive change (card or enter phone number).
7.Receive the purchased currency.
8. Take a picture of the receipt on the screen.
2.Enter your IIN and select the exchange option.
3. Review the exchange terms.
4.Insert cash into the bill acceptor.
5. Review the transaction details and the amount to be disbursed.
6.Select the method to receive change (card or enter phone number).
7.Receive the purchased currency.
8. Take a picture of the receipt on the screen.
1. Insert or tap your card, smartphone, or smartwatch on the contactless reader.
2. Select “Cash withdrawals.”
3. Enter your PIN.
4. Specify the amount.
5. Take a picture of the receipt.
2. Select “Cash withdrawals.”
3. Enter your PIN.
4. Specify the amount.
5. Take a picture of the receipt.
To exchange cash currency, you should enter your IIN on the ATM screen.
App exchange rate
The exchange rates are displayed on the ATM’s main screen.
(Note: The rate may change during the transaction.)
(Note: The rate may change during the transaction.)
Yes, entering your IIN is sufficient for currency exchange.
Mon-Sat 09:00-20:00, the service is unavailable on public holidays.
Up to KZT 500,000 or the equivalent amount in foreign currency per transaction.
Region selection
Nothing found
Region selection
Nothing found
Чат с банком
Виртуальный помощник
Онлайн консультант
Бот-помощник
Специалист банка
Системное оповещение
Обнаружены персональные данные
Сообщение не отправлено, так как содержит личную информацию — например, номер карты, ИИН и т. д. Пожалуйста, отправьте запрос без персональных данных.
We use cookies
We use cookies to improve website performance and your user experience
Back
Cookie settings
We use cookies to improve website performance and your user experience.
By clicking the “Confirm and Accept” button, you agree to the use of cookies in accordance with our Privacy Policy.
By clicking the “Confirm and Accept” button, you agree to the use of cookies in accordance with our Privacy Policy.
Essential cookies
Always active
These Cookies do not gather information about you that could be used for marketing purposes, and do not remember when you have been on the Internet. You can disable these Cookies by changing your browser settings, but this may affect the functioning of our website when interacting with our website.
Non-essential cookies
Analytics cookies: help improve the user experience and ensure that any information provided to you matches your interests and preferences. The cookies collect information in a way that does not directly identify anyone.