How to Check MSHI Contributions in Kazakhstan

Since January 1, 2020, Kazakhstan has implemented the MSHI system (Mandatory Social Health Insurance).

How does MSHI work? The system requires every worker to make regular contributions to a special Fund account. When a Kazakh citizen needs medical assistance, the services are covered by the Fund. Employees do not make contributions themselves—the employer is responsible for payments. However, there are 15 categories of citizens for whom the government makes payments, including children, unemployed individuals, persons with disabilities, and pregnant women.

What Does MSHI Cover?

Under MSHI, Kazakh citizens receive a comprehensive range of services, including:

1. Preventive vaccinations.
2. Medical assistance at clinics and emergency medical care.
3. Inpatient treatment.
4. Air ambulance services.
5. Pregnancy care.
6. Medical examinations.
7. Essential medications.
8. Nursing care.
9. Palliative care (aimed at improving the quality of life for patients with incurable diseases).

How Much Does Health Insurance Cost in Kazakhstan?

From an employee’s income, 2% is deducted for health insurance. Employers contribute an additional 3% for each employee. The government also pays 3% for citizens belonging to the 15 privileged categories. The 2% rate applies to individuals working under civil contracts. However, the rate for individual entrepreneurs (IEs) is higher—5%, which is also the rate for those making independent contributions.

How to Pay MSHI in Kazakhstan

Employers handle MSHI payments for employees. However, some individuals need to make their contributions independently.
How to pay MSHI in Kazakhstan in 2025? If you prefer offline payment, you can visit a "Kazpost" office or a second-tier bank. The most convenient way is online payment. You can make contributions through a banking app, internet banking, or quick payment terminals.

How to Check Your MSHI Status in Kazakhstan

To ensure access to medical services, citizens must know their MSHI status, check for debts, and verify their contributions. This can be done online through several convenient methods.

Checking MSHI Payment via Egov.kz

1. 1. Go to the "Healthcare" section.
2. 2. Select "Provision of Information on Participation in MSHI" from the available services.
3. 3. Click "Request Service".
4. 4. Note: You can only check MSHI data using an IIN (Individual Identification Number).
5. 5. Wait a few minutes (usually no more than 10), and the relevant information will appear on the screen.

Checking Health Insurance via Msqory.kz

You can also obtain information on the Health Insurance Fund's website:

1. 1. Click on "Check Insurance Status" (located at the center of the page for easy access).
2. 2. Enter your IIN.
3. 3. Click "Check".

Using the bcc.kz App

You can also check your MSHI details in the Bank CenterCredit bcc.kz app within minutes:

1. 1. Open the "Services" section in the bottom menu.
2. 2. Select "Government Services".
3. 3. Click on "MSHI Information" and wait for the data to load.

You can check MSHI information online even if you are not a bank customer. The app also allows access to other government services, such as applying for social benefits, obtaining certificates, requesting pension fund information, and registering as an individual entrepreneur—all quickly and conveniently.

Checking via the Digital Platform Qoldau 24/7

Qoldau 24/7 is a specialized service for health insurance inquiries. It also has a user-friendly mobile app. To use it:

1. 1. Select "Check Insurance Status".
2. 2. Enter your IIN.
3. 3. View information about your status and contributions for the past year on the screen.

Using the Telegram Bot

A Telegram bot, @SaqtandyrýBot, provides MSHI information. To check your status:

1. 1. Search for the bot in Telegram.
2. 2. Click "Determine Insurance Status".
3. 3. Enter your IIN.

Regular contributions and participation in the health insurance system ensure access to timely, high-quality, and comprehensive medical care. The MSHI system is designed to safeguard citizens' health and improve their quality of life.

This article has been translated from its original language using neural network-based translation technology.