E-mail: Pr@bcc.kz
Bank CenterCredit has commenced operations on the FinOtinish digital platform developed by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market to improve the mechanisms for handling complaints from consumers of financial services (individuals).
Joining the platform marks another milestone in the Bank’s efforts to strengthen its customer-centric service approach and increase transparency in its interactions with customers. The new digital tool enables financial services consumers to submit complaints to the Bank through a single electronic channel and track the status and outcome of their review online.
FinOtinish provides consumers with a single digital channel for communication with financial institutions. Through the FinOtinish digital platform, consumers of financial services (individuals) can submit complaints to the Bank regarding violations of their rights, disagreements with the Bank’s actions or inaction, and claims related to the provision of financial products and services.
Users can track the status of their submissions and monitor review timelines through the platform. Once submitted, a complaint is automatically forwarded to the Bank.
Complaints may be submitted via: https://finotinish.kz/.
If an issue cannot be resolved at the Bank level, the platform provides an opportunity to escalate the matter to the Banking Ombudsman in accordance with the procedures established by applicable law.
Use of the FinOtinish platform is free of charge and is initiated at the consumer’s discretion. At the same time, connection to the platform does not limit the right of consumers of financial services to use other legal means available to protect their rights and legitimate interests.
The Bank would like to note that customers may use the Bank’s traditional service channels for consultations regarding products and services, service terms and conditions, and other reference information:
Bank Contact Center
Calls from mobile phones within the Republic of Kazakhstan are free of charge.
• For private customers: 505;
Bank Messengers: WhatsApp and Telegram.
Messenger channels are not intended for voice calls.
• For private customers: 8 (747) 111-15-05;
• Chat available on the Bank’s website.
Dear Business Customers,
Please note the below information.
Starting from 06 May 2025, activation of the Optimal and the Corporate service packages will be terminated.
Auto-renewal of the above service packages will be disabled upon their expiry.
Please choose a new tariff plan for your business. Get connected to the new service package via our BCC Business Internet Banking.
Please be informed that scheduled maintenance will be held between 11:00 p.m. on 15 April and 01:00 a.m. on 16 April. In this connection, bcc.kz, bcc business apps and smart QR service will be unavailable.
We apologize for any inconvenience caused and kindly request you to plan your account transactions in advance.
Уважаемые акционеры АО «Банк ЦентрКредит» !
Сообщаем об итогах голосования на годовом общем собрании акционеров, состоявшемся 04 апреля 2025 года. Присутствовали акционеры и их представители, владеющие 159 132 672 голосующими акциями, что составляет 84,89% от общего количества голосующих акций общества.
ИТОГИ ГОЛОСОВАНИЯ
| Вопросы повестки дня | За | Против | Воздержался |
|---|---|---|---|
| 1. Отчет о результатах деятельности Банка за 2024 год. | 159 132 672 | 0 | 0 |
| 2. Утверждение консолидированной и отдельной годовой финансовой отчетности АО «Банк ЦентрКредит» за 2024 год. | 159 132 672 | 0 | 0 |
| 3. Определение порядка распределения чистого дохода АО «Банк ЦентрКредит» за 2024 год. | 154 042 483 | 5 090 189 | 0 |
| 4. Об определении аудиторской организации для проведения аудита финансовой отчетности Банка и дочерних организаций в 2025 году. | 159 132 672 | 0 | 0 |
| 5. Об избрании членов Совета Директоров АО «Банк ЦентрКредит». | 154 042 483 | 0 | 5 090 189 |
| 6. О внесении изменений и (или) дополнений в проспект второго выпуска облигаций в пределах третьей облигационной программы АО «Банк ЦентрКредит» (Свидетельство о государственной регистрации №Е99-2 от 09.10.2017 г.) | 159 132 672 | 0 | 0 |
Акционерами принято решение утвердить следующий порядок распределения чистого дохода АО «Банк ЦентрКредит» за 2024 год:
- дивиденды по простым акциям АО «Банк ЦентрКредит» за 2024 финансовый год не выплачивать;
- чистый доход за 2024 год в сумме 194 461 млн. теңге (сто девяносто четыре миллиарда четыреста шестьдесят один миллион теңге) оставить на счете «Нераспределенная чистая прибыль (непокрытый убыток) прошлых лет».
JSC Bank CenterCredit and KZ Recycling LLP signed an Agreement on Provision of a Credit Line in the Amount of 15 Billion Tenge for a Period of 5 Years to provide a payment guarantee in favor of JSC Industrial Development Fund. This agreement will provide further financing for the project to construct a cardboard and paper plant in the Almaty industrial zone.
The plant will be equipped with the latest high-tech production lines and will significantly expand production volumes. The project plans to produce a wide range of cardboard and corrugated packaging, which will have a positive impact on development of domestic production and export activity.
“The bank actively provides loans to the real sector of the Kazakhstan economy, providing financing for projects that contribute to development of industry and creation of new jobs. Support for such important projects as the construction of a cardboard and paper plant is an integral part of our sustainable development strategy. As a reliable business partner, we are confident that this project will not only create new jobs, but also contribute to increasing competitiveness of Kazakhstan industry”, said Nurlan Shegebayev, Vice President of Bank CenterCredit JSC.
“Projects supported by the Industrial Development Fund have a multiplier economic and social effect, implying a significant increase in tax revenues to the budget, creation of hundreds of jobs, emergence of new domestic goods, and increase in the export potential of the country. The Fund focuses on Kazakhstani manufacturers who have an objective need for support. So, construction of a new paper plant is a clear proof for this. In addition, this project is fully consistent with the environmental agenda of our country. I would like to note that since 2024, as part of the Concept for the Transition of Kazakhstan towards a Green Economy, JSC Industrial Development Fund, together with the RoK Ministry of Ecology and Natural Resources and JSC Zhassyl Damu, has launched a program to support enterprises sorting, processing and recycling solid municipal waste, aimed at strengthening the ecological balance”, noted Azat Abaydildin, Deputy Chairman of the Board of JSC Industrial Development Fund.
The funding will be used to purchase new production lines and expand the plant production capacity, including equipment leasing and construction work.
“We are grateful to JSC Bank CenterCredit and JSC Industrial Development Fund for their support in implementation of our project. With the help of this funding, we will be able to significantly increase production volumes, and introduce new high-tech solutions, which will allow us to offer the market higher quality products. This project is an important step for development of the domestic recycling and packaging industry, and we are confident that it will have a positive impact on both domestic market and exports”, comments Kanat Issabayev, General Director of KZ Recycling.
It should be noted that KZ Recycling LLP is one of the largest companies in the wastepaper recycling market in Kazakhstan and is actively developing production of paper, cardboard and packaging. The plant will help increase the volume of manufactured products, which will make it possible not only to improve the quality of domestic production, but also to expand export deliveries.
Hereby, JSC "Bank CenterCredit" (hereinafter the Bank) informs that the Board of Directors of the Bank has approved a decision on the partial prior redemption of registered unsecured coupon subordinated bonds, convertible into ordinary shares (CCBNb29 - KASE, ISIN KZ2C00004083), previously issued within the Bank's participation in the Program for increasing the financial stability of the banking sector of the Republic of Kazakhstan, at the nominal value of 1,000.0 (one thousand) tenge in the amount:
1) 3 499 241 (three million four hundred ninety nine thousand two hundred forty one) bonds as the prior return of state funds in accordance with the "Conditions for the distribution of profits, the accrual of dividends on common and (or) preferred shares and (or) perpetual financial instruments, as well as the conduct of a buyback of own shares by a second-tier bank, for the purpose of ensuring the financial stability and (or) recovery of which funds from the state budget, the National Fund of the Republic of Kazakhstan, the National Bank of the Republic of Kazakhstan and (or) its subsidiaries are used", approved by the Resolution of the Management Board of the Agency of the Republic of Kazakhstan on regulation and development of the financial market dated 27 April 2023. No. 21;
2) 6 500 759 (six million five hundred thousand seven hundred fifty nine) bonds as the return of state funds at the initiative of the Bank.
Dear shareholders!
Joint-Stock Company Bank CenterCredit, with the registered address at: 38 Al-Farabi Avenue, Almaty, A25D5G0, Republic of Kazakhstan, hereby notifies of payment of dividends on JSC Bank CenterCredit preference shares convertible into ordinary shares. JSC Bank CenterCredit bank details are as follows: Bank BIC: KCJBKZKX, IBAN KZ958560000004267059, BIN: 980640000093, Correspondent Account: KZ65125KZT1001300224 with the Monetary Operations Accounting Department of the National Bank of the Republic of Kazakhstan, BIC NBRKKZKX. The period dividends are paid for is 01 January 2024 – 31 December 2024. The amount of dividend per one JSC Bank CenterCredit preference share convertible into ordinary share is KZT 42.00. The Dividend Payment Commencement Date is 2 May 2025. The list of shareholders eligible to receive dividends on JSC Bank CenterCredit preference shares convertible into ordinary shares is drawn up based on the information contained in the JSC Bank CenterCredit Shareholder Register provided by the registrar JSC Central Securities Depository as of 1 April 2025. The period for payment of dividends on JSC Bank CenterCredit preference shares convertible into ordinary shares starts on 2 May 2025 and ends on 16 May 2025, if the bank details are available in the list of JSC Bank CenterCredit shareholders to accrue income on securities. In the absence of information on valid shareholder details at the joint-stock company or in the security holders registry system, dividends on preference shares will be paid in the manner and within the time limit as determined in Article 24 of the Law of the Republic of Kazakhstan “On Joint-Stock Companies” to an account opened with the Central Depository for accounting of unclaimed money. If you have any questions, please call us at (727) 2 598 598, ext. 10433.
Dear shareholders!
Joint-Stock Company Bank CenterCredit, with the registered address at: 38 Al-Farabi Avenue, Almaty, A25D5G0, Republic of Kazakhstan, hereby notifies of the repurchase of ordinary stocks at the initiative of JSC Bank CenterCredit on the following terms:
- Type of shares: ordinary stocks (CCBN - KASE, ISIN KZ0007786572);
- Number of stocks to be repurchased: 15 900 000 stocks;
- Repurchase price: KZT 2 200 per one ordinary stock;
- Repurchase period: starts on 15 April 2025 and ends on 31 December 2025;
- Repurchase conditions: The repurchase is carried out in a non-cash manner and in monetary form on the organized market on the platform of JSC Kazakhstan Stock Exchange in accordance with the internal regulations of JSC Kazakhstan Stock Exchange.
Уважаемые клиенты!
В связи с проведением ремонтных работ в период с 9 апреля 2025 года по 26 мая 2025 года кассы отделения №0206 филиала г. Атырау по адресу: Атырауская обл., г.Атырау, ул.Сатпаева, 8"А" не будут функционировать.
Банковские услуги, кроме кассовых, отделение №0206 будет оказывать на 2 этаже того же здания.
Кассовые услуги клиенты могут получить в ближайшем отделении №0406, по адресу: Атырауская обл., г.Атырау, проспект МұхтараӘуезова, 59 «А».
📅 График работы отделения №0206 прежний:
- Понедельник – пятница
09:00 – 18:00 - Суббота
09:00 – 16:00
We inform you that on April 7, 2025 from 03:00 to 04:55 scheduled maintenance will be carried out. Due to this, transactions with ATMs and information and payment terminals, payments via POS terminals and online payments, as well as P2P transfers will be unavailable.
We apologize for the inconvenience and ask you to plan your account transactions in advance.
Hereby Bank CenterCredit JSC informs that on March 31, 2025 the coupon interest on bonds CCBNb28 (ISIN KZ2C00003424) was paid.
The total amount of coupon interest paid was 1 107 693 785.00 (one billion one hundred seven million six hundred ninety-three thousand seven hundred eighty-five) tenge 00 tiyn.
Bank CenterCredit offers its customer a new investment instrument – Wardat al Hayat, Kazakhstan’s first Shariah - compliant Interval Mutual Fund. This Fund includes only permitted Islamic investment instruments (primarily Sukuk) ensuring transparency and adherence to ethical standards.
- Target return: ≈ starting from 4%
- Unit price: $100
- Investment can be made on KASE via bcc.kz app
Start investing according to Islamic principles today!
Мы усилили защиту приложения bcc.kz, автоматически блокируя удалённый доступ, которым часто пользуются мошенники. Это поможет надёжнее защитить ваши персональные данные и счета.
Если вы используете удалённый доступ к приложению bcc.kz и у вас возникли трудности, то вам необходимо отключить запись экрана или программы AnyDesk, TeamViewer, HopToDesk, RuDesktop и другие.
Ваши персональные данные и счета теперь под ещё большей защитой!
Согласно пп.2 п.160 Постановления Национального Банка РК №48 от 27.03.2018
Your #kartakarta can become even more unique! We have launched a series of digital designs inspired by the beauty and vibes of Kazakhstan's cities.
The designs are available in bcc.kz app only. You can easily customize your card's design in just a few taps to highlight your bond with your hometown or favorite place.
How to change the digital card design?
- Log in to bcc.kz app
- Select #kartakata
- Tap the Brush in the top upper corner
- Tap Change Card Design
- Choose the option you like
Make your card a visual reflection of your memories and favorite places. The collection features designs inspired by the cities of Kazakhstan: Almaty, Astana, Shymkent, Taldykorgan, Konaev, Atyrau, Aktau, Aktobe, Kostanay, Pavlodar, Taraz, Karaganda, Petropavlovsk, Ust-Kamenogorsk, Uralsk, Semey, Kyzylorda, Turkestan, Kokshetau and Zhezkazgan.
Due to scheduled maintenance to be held starting from 23:50 on March 13 to 00:30 on March 14.
During this time, the bcc.kz and bcc business mobile app services, ATM operations and Information Payment Terminal operations will be temporarily unavailable.
We apologize for any inconvenience caused and kindly ask you to plan your account operations in advance.
Starting from 27 March 2025, Bank CenterCredit customers can open a #business card for free when activating the Optimal+, Premium or Ultra business service packages. In other cases, the opening fee will be ₸2,000.
The latest tariffs are always available to our customers at the following link: https://www.bcc.kz/business/cards/corporate-card/
Please be informed that scheduled maintenance will take place on March 13, 2025, from 04:00 to 04:30.
During this time, the bcc.kz and bcc business mobile app services, ATM operations and Information Payment Terminal operations will be temporarily unavailable.
We apologize for any inconvenience caused and kindly ask you to plan your account operations in advance.
Уважаемые акционеры АО «Банк ЦентрКредит»!
Акционерное Общество «Банк ЦентрКредит», находящееся по адресу: A25D5G0, г. Алматы, Медеуский район, пр. Аль – Фараби, 38, уведомляет о проведении 04 апреля 2025 года в 10 часов, по инициативе Совета директоров (Протокол заседания Совета директоров от 28 февраля 2025г.), годового общего собрания акционеров в очной форме, посредством Zoom конференции.
Регистрация участников годового общего собрания акционеров начинается в 9 часов 30 минут местного времени.
Список акционеров, имеющих право на участие в годовом общем собрании акционеров АО «Банк ЦентрКредит», будет составлен на основании данных реестра держателей акций АО «Банк ЦентрКредит», предоставленных АО "Центральный депозитарий ценных бумаг" по состоянию на 11 марта 2025 года.
1. Отчет о результатах деятельности Банка за 2024 год.
2. Утверждение консолидированной и отдельной годовой финансовой отчетности АО «Банк ЦентрКредит» за 2024 год.
3. Определение порядка распределения чистого дохода АО «Банк ЦентрКредит» за 2024 год.
4. Об определении аудиторской организации для проведения аудита финансовой отчетности Банка и дочерних организаций в 2025 году.
5. Об избрании членов Совета Директоров АО «Банк ЦентрКредит».
6. О внесении изменений и (или) дополнений в проспект второго выпуска облигаций в пределах третьей облигационной программы АО «Банк ЦентрКредит» (Свидетельство о государственной регистрации №Е99-2 от 09.10.2017 г.)
Акционеры могут ознакомиться с материалами по вопросам повестки дня годового общего собрания, начиная с 20 марта 2025 года в АО «Банк ЦентрКредит» с 9 до 18 часов по адресу: г. Алматы, Медеуский район, пр. Аль – Фараби, 38. При себе необходимо иметь документ, удостоверяющий личность. При наличии запроса акционера материалы будут направлены ему в течение трех рабочих дней со дня получения запроса, но не ранее вышеназванной даты.
В случае отсутствия кворума повторное годовое общее собрание акционеров будет проведено 5 апреля 2025 г. в 10 часов в очной форме, посредством Zoom конференции.
В соответствии с пунктом 1 статьи 52 Закона Республики Казахстан от 13 мая 2003 года № 415-II «Об акционерных обществах» (далее – Закон об акционерных обществах), протокол общего собрания акционеров должен быть составлен и подписан в течение трех рабочих дней после закрытия собрания.
Общее собрание акционеров проводится в соответствии со статьями 35 – 37, 39 – 48, 50 – 52 Закона об акционерных обществах, а также согласно норм действующего Устава АО «Банк ЦентрКредит».
По всем интересующим Вас вопросам просьба обращаться по телефону
7 (727) 259 85 18
Due to scheduled maintenance to be held stating from 03:00 a.m. on 19 February to 02:00 a.m. on 20 February, bcc.kz and bcc business apps, and biometric identification processes may be temporary unavailable (up to 10 minutes).
We apologize for the temporary inconvenience we may have caused.
Hereby “Bank CenterCredit” JSC informs about the state registration of the RSI “Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market” of the issue of bonds with a circulation period of no more than 12 (twelve) months with a nominal volume of 50,000,000 (fifty million) US dollars dated February 14, 2025.
A scheduled maintenance will be held on 17 February between 03:00 a.m. and 03:40 a.m. For this reason, bcc.kz and bcc business mobile apps and transactions with our Bank’s payment cards will be temporarily unavailable.
We apologize for any inconvenience caused.