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Press-center
JSC Bank CenterCredit Press Service
E-mail: Pr@bcc.kz
Connection to the pilot project through the FinOtinish digital platform

Bank CenterCredit has commenced operations on the FinOtinish digital platform developed by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market to improve the mechanisms for handling complaints from consumers of financial services (individuals).

Joining the platform marks another milestone in the Bank’s efforts to strengthen its customer-centric service approach and increase transparency in its interactions with customers. The new digital tool enables financial services consumers to submit complaints to the Bank through a single electronic channel and track the status and outcome of their review online.

FinOtinish provides consumers with a single digital channel for communication with financial institutions. Through the FinOtinish digital platform, consumers of financial services (individuals) can submit complaints to the Bank regarding violations of their rights, disagreements with the Bank’s actions or inaction, and claims related to the provision of financial products and services.

Users can track the status of their submissions and monitor review timelines through the platform. Once submitted, a complaint is automatically forwarded to the Bank.

Complaints may be submitted via: https://finotinish.kz/.

If an issue cannot be resolved at the Bank level, the platform provides an opportunity to escalate the matter to the Banking Ombudsman in accordance with the procedures established by applicable law.

Use of the FinOtinish platform is free of charge and is initiated at the consumer’s discretion. At the same time, connection to the platform does not limit the right of consumers of financial services to use other legal means available to protect their rights and legitimate interests.

The Bank would like to note that customers may use the Bank’s traditional service channels for consultations regarding products and services, service terms and conditions, and other reference information:

 
Bank Contact Center

Calls from mobile phones within the Republic of Kazakhstan are free of charge.

• For private customers: 505;

 

Bank Messengers: WhatsApp and Telegram.

Messenger channels are not intended for voice calls.

• For private customers: 8 (747) 111-15-05;

• Chat available on the Bank’s website.

News
Almaty Hosted the Award Ceremony for the Winners of the Competition Held As Part of the TURAQTY JOL Eco-Campaign

On 27 August 2024, Almaty hosted the award ceremony and opening of the exhibition of the finalist’s works of the “Protection of Ice Massifs” Creative Competition held as part of the V National Social Eco-campaign TURAQTY JOL with the support of Bank CenterCredit. The event highlighted the importance of preserving glaciers and drew attention to the problem of melting glaciers.

Arnur Ibrayev, Head of ESG Directorate at Bank CenterCredit, noted the importance of the Bank’s involvement in such projects: “We are delighted that the competition has brought together so many talented people who care about our planet. Your works focus the attention on critical environmental issues, and we are privileged to be the UNESCO’s partner in implementing such projects”. It is worth noting that Bank CenterCredit actively supports environmental protection initiatives.

The winners were awarded in three categories: visual arts, applied arts and photography. The works of the competition finalists reflect their creative approach to the environmental challenges we face today.

“I would like to express my gratitude to the organizers of the creative competition held within the framework of the National Social Eco-Campaign TURAQTYJOL. The event was held at a high level, and this project gave us the opportunity to express our idea on canvas and contribute to the promotion of ecological culture. I am very happy that I was able to be a part of this significant initiative,” said Asemay Yermakhan, a winner of the Community Choice award.

TURAQTY JOL is an educational initiative aimed at instilling in the younger generation a careful attitude towards their homeland and environmental values. This year, the Project has been implemented by the Kazakhstan National Federation of UNESCO Clubs with the support of Bank CenterCredit, Chevron and Shymbulak Mountain Resort.

News
Дарим подарки за оценку💚

Поставьте оценку после обслуживания в отделении и выиграйте мерч от банка: стильные настольные часы, умные термосы, футболки-поло и пледы.

 

📌Как стать участником розыгрыша?

С 1 по 30 сентября 2024 года в течение 30 минут после обслуживания в отделении пройдите опрос по ссылке из SMS или push-уведомления, и вы автоматически станете участником розыгрыша.

 

7 октября в сторис на нашей странице будут определены 80 победителей:

  • 50 среди частных лиц
  • 30 среди бизнес-клиентов.

 

Организатор акции вправе признать победителем - резервного победителя для вручения приза, если основной победитель не ответит на приглашение банка в течение 48 часов с момента проведения розыгрыша.

Подробнее

For investors
The coupon interest on bonds

 Hereby Bank CenterCredit JSC informs that on August 14, 2024, the coupon interest on bonds CCBNb30 (ISIN KZ2C00004158) was paid.

The total amount of coupon interest paid was 600 000 000 (six hundred million) tenge 00 tiyn.

 

News
Агрокредит по программе «Кең дала»

Программа «Кең дала» - это возможность получить кредит на проведение уборочных работ на выгодных условиях:

- решение за 5 минут

- до 5 млн. теңге

- ⁠под 5% (ГЭСВ от 5,09% до 5,1%)

 

Список регионов, участвующих в программе:

1. Абайская обл. (г. Семей);
2. Акмолинская обл. (г. Кокшетау), г. Астана;
3. Восточно-Казахстанская обл. (г. Усть-Каменогорск);
4. Костанайская обл. (г. Костанай);.
5. Павлодарская обл. (г. Павлодар);
6. Северо-Казахстанская обл. (г. Петропавловск).

 

Культуры для уборки: пшеница, подсолнух, рапс, гречиха.

 

Для оформления кредита необходимо: 

- Деятельность не менее 36 месяцев

- Иметь в наличии засеянные площади под культуры пшеница, подсолнух, рапс, гречиха, подсолнух не менее 90 га на каждую культуру.

- Статистическая отчетность и/или справка с МИО о засеянных площадях.

 

Телефон для консультации: 605.

News
Bank CenterCredit Shared Its Green Financing Experience at UNDP Closing Event

Astana, 13 August 2024

Bank CenterCredit took part in the closingevent of the United Nations Development Program (UNDP) project “Reducing the Risks of Investing in Renewable Energy Sources” (RES).

The event brought together representatives of public authorities, international organizations, energy and financial sector of Kazakhstan.

The UNDP presented the results of the Project aimed at reducing risks for investments in the green energy sector in Kazakhstan. During the event, experts shared their experience in implementing RES projects, discussed the industry prospects and plans for further implementation of financial and non-financial support facilities.

Bank CenterCredit, as an active participant in Green Finance Programs, shared its experience in responsible and green financing. ArnurIbrayev, Head of Sustainable Development (ESG) Directorate, told about the Bank’s ESGtransformation and integration of responsible and green financing principles into the Bank’s operations. He also noted the successful implementation of joint green financing programs with EBRD and UNDP in the field of RES and green technologies.

This year, the Bank has developed and approved the Climate Strategy, a strategic document containing objectives and a set of measures and initiatives for the Bank to achieve carbon neutrality. The report describedan approach to setting green portfolio growthtargets.

About the UNDP Project “Reducing the Risks of Investing in RES”:

The Project is implemented by the UNDP in partnership with the Ministry of Energy of the Republic of Kazakhstan with financial support from the Global Environment Facility (GEF), and is aimed at promoting investments in RES in Kazakhstan by reducing financial and non-financial risks for investors.

News
Changes have been made to the Tariff Schedule

Dear Customers!

Please be notified that changes have been made to the Tariff Schedule for Business Customer Services:

➢ Opening of a current account for an AIFC resident – 50 000 KZT

➢ Management of a current account for an AIFC resident- 10 000 KZT

The changes will take effect starting from 13 August 2024.

Best regards, JSC Bank CenterCredit

News
Changes in Fees for Business Customers

Dear Customers!

With effect from 13 August 2024, JSC Bank CenterCredit changes the fees for business customers as follows:

5.6. Changes in transfer details, request for transfer cancellation, request to confirm the date of transfer crediting to the beneficiary, amount tracing and other inquiries related to customer transfers in foreign currency (amounts of fees deducted by foreign banks), including VAT:

5.6.1. In currencies of the CIS countries - KZT 10,000

5.6.2. Other than currencies of the CIS countries - KZT 25,000

News
Telemedicine

Telemedicine is an opportunity to receive primary medical consultations here and now, without queues or clinics, through an application on your phone. Consultations are provided by the Dariger Online service, which has an international network of doctors of all specialties, including pediatricians. Important features of the service are the possibility of family consultations and an unlimited number of requests.

Consult with doctors at any convenient time - via chat, phone or video call: the diagnosis and treatment recommendations will be saved in your personal account.

Experienced doctors in your smartphone for you and your family.

PROMOTION 

Telemedicine for you and your family is a new service in the Premium and Ultra packages. Subscribe to the Premium or Ultra service package for 3, 6, 12 months and receive telemedicine for 0 tenge.

Promotion period: from 08/01/2024 to 12/31/2024

News
Win Cash or a Smart Speaker from Bank CenterCredit and Yandex Search!

From August 1 to September 30, join the promotion! Pay for education in the bcc.kz app with your Bank CenterCredit card and enable Yandex Search on your smartphone.

Prizes include 100,000 tenge and Alice Light smart speakers!


How to take part in the promotion?

Step 1

• Open any Bank CenterCredit card and access the bcc.kz app

• In the “Payments” section, select “Education” and find your educational institution

• Make a payment of at least 10,000 Tenge.

Step 2

Changing the search engine in your browser on Android or iOS

• Tap the three dots in the top right corner of the screen and select “Settings”

• Go to “Search Engines”

• Choose “Yandex”

• Search for any word using the address bar.

Prizes:

6 cash prizes of 100,000 tenge each (3 winners from Almaty and 3 winners from Astana)

14 Alice Light smart speakers (7 winners from Almaty and 7 winners from Astana)

*Each winner can receive only one prize

On October 4, we will determine the winners through a random draw using a random number generator, live on our Instagram @centercredit.

News
Банк ЦентрКредит предлагает частным лицам новый продукт – «Специальный счёт для финансового управляющего»

Счёт предназначен для зачисления средств должника, погашения текущих расходов и удовлетворения требований кредиторов в рамках процедуры судебного банкротства согласно закону «О восстановлении платёжеспособности и банкротстве граждан Республики Казахстан», который вступил в силу в марте 2023 года и гарантирует гражданам право на оформление банкротства при соблюдении необходимых условий.

Открыть счёт можно в отделении банка.

Документы для открытия «Специального счёта для финансового управляющего»:

  • Документ, удостоверяющий личность.
  • Приказ уполномоченного органа в сфере государственного управления по восстановлению платёжеспособности и банкротства граждан Республики Казахстан о назначении его финансовым управляющим на проведение процедуры судебного банкротства в отношении должника.
  • Определение суда о возбуждении дела о применении процедуры восстановления платёжеспособности или процедуры судебного банкротства в отношении должника.
News
Изменения в тарифах для кассовых операций по текущим и сберегательным счетам частных лиц в евро

С 13.08.2024 г. действуют новые тарифы для кассовых операций по текущим и сберегательным счетам частных лиц в евро.

Подробнее о тарифах по номеру 505 или на нашем сайте: https://www.bcc.kz/fizical/tarify/

For investors
State registration of JSC

Hereby “Bank CenterCredit” JSC informs about the state registration of the RSI “Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market” of the issue of bonds with a circulation period of no more than 12 (twelve) months with a nominal volume of 50,000,000 (fifty million) US dollars dated July 19, 2024.

News
Moody's upgrades Bank CenterCredit rating to Ba1

Moody's Ratings (Moody's) has upgraded the following ratings and assessments of Bank CenterCredit (BCC): long-term local and foreign currency deposit ratings to Ba1 from Ba2. The outlooks on the bank's long-term deposit ratings remain positive.


Concurrently, we upgraded BCC's long-term national scale bank deposit rating to A1.kz from A3.kz and affirmed its long-term national scale CRR at A1.kz.


The upgrade of BCC's long-term national scale deposit rating reflects improvements of credit metrics such as asset quality, solvency and profitability, which position the bank more strongly within the national scale rating bands corresponding to the global scale ratings.


Bank CenterCredit is one of the top three largest banks in Kazakhstan and serves over three million customers in all regions of the country.


License No.1.2.25/195/34 dated 03 February 2020 issued by the ARDFM RK

News
Changes have been introduced into the Schedule of Tariffs for business customer services

Dear Customers!

We would like to inform you about the changes to the tariffs for foreign currency transfers for business clients under the 'Free,' 'Optimal+,' 'Premium,' and 'Ultra' service packages, effective July 15, 2024:

 

‘Free’ Service Package:

5.3. in USD (OUR Guaranteed)

5.3.2.through BCC Business – 0,3% min 20 000 max  134 000

 

‘Optimal+’ Service Package:

5.3. in USD (OURGuaranteed)

5.3.2.through BCC Business – 0,3% min 15 000 KZT max 120 000 KZT

 

‘Premium’ Service Package:

5.3. in USD (OURGuaranteed)

5.3.2.through BCC Business – 0,2% min 12 000 KZT max 100 000 KZT

 

‘Ultra’ Service Package:

5.3.in USD (OURGuaranteed)

5.3.2.through BCCBusiness – 25 payments (including in Russian rubles) - 0 KZT, thereafter - 0,15% min 8 000 KZT max 90 000 KZT

News
SWIFT GO

Dear Customers,

Please be informed that the BCCBusiness app now offers the SWIFT GO service for express delivery of foreign currency payments. With SWIFT GO, your foreign currency transfers will be delivered quickly if they meet the following requirements:

  • Transfers up to $10,000 equivalent
  • Currencies: USD/EUR/GBP
  • Payment with SHA option
  • Full amount credited to the beneficiary's account (entire transfer amount)
  • Credited to the beneficiary's account within 4 hours



Make foreign currency transfers with SWIFT GO – it's fast, reliable, and convenient. Your international payments will always be delivered on time and in full.

Use the SWIFT GO service and have confidence in every transfer!

News
SWIFTPre-Validation

Dear Customers,

Please be informed that the BCCBusiness app now includes a SWIFT Pre-Validation service to verify the accuracy of details when filling out a foreign currency transfer application.

With SWIFT Pre-Validation, customers can benefit from verifying the following:

  • Correctness of banking details - verification of recipient’s details  – ensures all recipient information is  entered correctly.
  • Authenticity of the bank account – verifying if the specified account belongs to the recipient’s bank, preventing errors in data entry.
  • Recipient account status – assessment of the current state of the recipient's bank account to guarantee successful transfers.



This service helps customers save time and money by significantly reducing the likelihood of payment rejection or refund due to fewer errors.

Use the SWIFT Pre-Validation service and be confident in the reliability of your foreign currency transfers!

News
BCC Released the First Verified Sustainability Report

Bank CenterCredit has published its first 2023 Sustainability Report. The document isprepared in accordance with GRI Standards (Global Reporting Initiative), subject torecommendations of the ARDFM, SASB (Sustainability Accounting Standards Board) and TCFD (Climate-Related Financial Disclosures) on non-financial disclosure. The report has been verified* by one of the leading international auditing firms (KPMG), which emphasizes the Bank’s commitment to transparency and reliability of the information provided. This practice is an important pioneering step among Kazakhstani second-tier banks.

 

The report discloses the Bank’s accomplishments in terms of its key sustainability goals, current projects, and planned initiatives. For instance, in 2023, Bank CenterCredit was recognized as the first financial partner of the European Bank for Reconstruction and Development under the Green Economy Financing Facility, a global green technology financing programme. The Bank will continue its cooperation under this Programme in 2024, remaining a partner of the GEFF II.

 

The report also highlights the Bank’s social investments in charitable projects in education, healthcare, environment, culture and sports, as well as its contributions to the development and support of employees. Thus, it discloses information on all social initiatives undertaken by the Bank. 

More information on these and other initiatives can be found in the 2023 Sustainability Report on Bank CenterCredit’s website.

*Limited assurance in accordance with the requirements of the International Standards on Auditing ISAEZ000

License No.1.2.25/195/34 dated 03 February 2020 issued by the ARDFM RK

News
Pay for your education through the bcc.kz app and win a cash prize

How to enter the draw for 100,000 tenge?

From July 1st to September 30th, make a payment in the "Education" category of the bcc.kz app using any Bank CenterCredit card and enter the draw for 100,000 tenge!

  1. 1) Go to the "Payments" section of the bcc.kz app.
  2. 2) Select any service in the "Education" category.
  3. 3) Fill in the required details and make the payment.



Any payment of 10,000 tenge or more is eligible for the draw.

Three winners from 16 regions of Kazakhstan will be determined randomly: from Shymkent, Semey, Taldykorgan, Aktau, Aktobe, Atyrau, Zhezkazgan, Karaganda, Kokshetau, Kostanay, Kyzylorda, Pavlodar, Petropavlovsk, Taraz, Uralsk, Ust-Kamenogorsk.

We will summarize the results on our Instagram page on August 6, September 9 and October 2.

Be one of the lucky winners!

News
TV Sets and a ₸1 Million Trip Giveaway

Apply for a cash loan of min. ₸1 million at our Bank during the period from 1 July to 31 August and automatically become a participant of the giveaway!

The main prize is a trip worth ₸1 million. 19 TV sets are also to be drawn, one for each region.

Promotion Period: from 1 July to 31 August 2024

Results – 15 days after the drawing.

You can apply for a cash loan online via the bcc.kz app, on the website here or at the Bank branch.


Interest rate: 12.32-45%
AEIR: 28.3-56%

News
6 июля день столицы в Казахстане: 3 дня выходных

День столицы в Казахстане отмечается 6 июля. Поскольку этот день выпадает на субботу, выходной будет перенесен на понедельник, 8 июля. Поэтому работающие по пятидневной рабочей неделе получат три выходных дня подряд: 6, 7 и 8 июля.

С наступающим праздником!

For investors
The coupon interest on bonds was paid

Hereby Bank CenterCredit JSC informs that on July 03, 2024, the coupon interest on bonds CCBNb32(ISIN KZ2C00004554) was paid.

The total amount of coupon interest paid was 2 831 173 943,10 (two billion eight hundred thirty-one million one hundred seventy-three thousand nine hundred forty-three) tenge 10 tiyn.

News
Changes to Tariffs for "Basic", "Optimal" and "Corporate" Service Packages

Dear Customers,

JSC Bank CenterCredit announces changes to the tariffs for business clients engaged in foreign economic activities in the "Basic," "Optimal," and "Corporate" service packages effective from Jule 04, 2024.


"Basic" Service Package:

5.3. In USD (OUR Guaranteed)

5.3.2. Via BCC Business – according to Standard tariffs

9. Foreign economic activity, including VAT

9.1. Assignment/Renewal of Contract Registration Number – according to Standard tariffs

Acceptance of additions/changes to the Сontract with a Registration Number on paper – according to Standard tariffs


"Optimal" Service Package:

5.1. In USD/EUR/other (BEN)

5.1.2. Via BCC Business – according to Standard tariffs

5.2. In USD/EUR/other (SHA)

5.2.2. Via BCC Business – according to Standard tariffs

5.3. In USD (OUR Guaranteed)

5.3.2. via BCC Business – 0.3% of the transfer amount, min 18,000 KZT, max 120,000 KZT

5.4. In currencies of CIS countries

5.4.2. via BCC Business – 0.15% of the transfer amount, min 2,500 KZT, max 40,000 KZT

9. Foreign economic activity, including VAT

9.1. Assignment/Renewal of Contract Registration Number – according to Standard tariffs

Acceptance of additions/changes to the Сontract with a Registration Number on paper – according to Standard tariffs


"Corporate" Service Package:

5.1. In USD/EUR/other (BEN)

5.1.2. via BCC Business – according to Standard tariffs

5.2. In USD/EUR/other (SHA)

5.2.2. via BCC Business – according to Standard tariffs

5.3. In USD (OUR Guaranteed)

5.3.2. via BCC Business – 0.25% of the transfer amount, min 15,000 KZT, max 100,000 KZT

5.4. In currencies of CIS countries

5.4.2. via BCC Business – 0.10% of the transfer amount, min 2,000 KZT, max 30,000 KZT

9. Foreign economic activity, including VAT

9.1. Assignment/Renewal of Contract Registration Number – according to Standard tariffs

Acceptance of additions/changes to the Сontract with a Registration Number on paper – according to Standard tariffs

News
BCC Became the First Bank in Central Asia To Develop a Long-Term Climate Strategy

BCC is the first Kazakhstani bank to develop and approve the Climate Strategy, thus strengthening its leadership in sustainable development and commitment to climate action.

The Climate Strategy is a strategic document containing goals and a set of measures and initiatives for the bank to achieve carbon neutrality. Amid the global transition to sustainability and carbon neutrality, development and implementation of the effective Climate Strategy will contribute not only to the bank’s risk management, promotion of climate transition and compliance with international best practices, but also to unveiling new opportunities for green economy financing.

Bank CenterCredit in liaison with the international consulting company EY has set interim and long-term targets pursuant to the science-based approach to reduce carbon footprint both for the bank’s own operations (by 2030, reduce emissions by 42% compared to 2023) and for the financed corporate loan portfolio (by 2030, reduce financed emissions by 42% in key sectors: energy, agriculture, metallurgy, manufacturing).

The Climate Strategy prioritizes building up the green finance portfolio. For the purpose of setting the green portfolio targets, a market analysis of green directions was performed to identify priority activities/projects for financing. Renewable energy and sustainable agriculture were identified as the priority green economy directions to be financed by the bank until 2030, with a potential market volume of ~$3.5 billion by 2030 in the Republic of Kazakhstan. Based on the results of the market analysis performed, targets for the green finance portfolio were set to achieve the target of KZT 400 billion by 2030.

It is planned that these objectives will be achieved through a number of initiatives developed. For example, financing target projects in the area of sustainable development on special terms (new loan products), development of partnerships, and launching new retail green products.

“Implementation of the bank’s Climate Strategy not only strengthens our positions as a leader in sustainability, but also unveils unique opportunities for innovation and growth. We are proud to be the first bank in the region to launch such a strategy. We are confident that this will strengthen the trust of our customers and partners, and create added value for all stakeholders. As part of our commitment to sustainable development, the bank intends to actively implement the Climate Strategy and monitor its results, which will allow us to achieve our goals and maintain full transparency in a dialog with all stakeholders in the process”, stated Ruslan Vladimirov, President of JSC Bank CenterCredit.

The developed Climate Strategy is a significant step both for the bank itself and for Kazakhstan towards achieving sustainable development goals. The Climate Strategy, developed as part of a major ESG transformation, focuses not only on risk management, but also on development and implementation of new opportunities for the green economy. The decarbonization targets set by the bank are extremely ambitious and ahead of national targets, demonstrating leadership in the sustainability and ESG agenda.

*License No.1.2.25/195/34 dated 03 February 2020 issued by the ARDFM RK

News
New tariffs for business clients for contributions in rubles (RUB)

Dear Clients!

We notify you of changes in tariffs for business clients for cash payments in Russian rubles (RUB).

Detailed information about the new tariffs is available at centercredit.kz.

If you have any questions, please call 605, ext. 1

The changes come into force on 07/02/2024.

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